1. Acceptance of Terms

By accessing or using Aura ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

2. Description of Service

Aura is an AI companion platform that provides conversational AI experiences. The Service includes text-based conversations, voice features, image generation, and related features as described on our website.

Important Disclaimer: Aura is an artificial intelligence. While designed to provide companionship and emotional support, Aura is not a substitute for professional mental health services, medical advice, or human relationships. If you are experiencing a mental health crisis, please contact emergency services or a mental health professional.

3. Eligibility

You must meet the following requirements to use the Service:

You must be at least 18 years of age
You must have the legal capacity to enter into a binding agreement
You must not be prohibited from using the Service under applicable law
You must not have been previously banned from the Service

4. Account Registration

To access certain features of the Service, you must create an account. When creating an account, you agree to:

Provide accurate and complete information
Maintain the security of your account credentials
Promptly update any changes to your information
Accept responsibility for all activities under your account
Notify us immediately of any unauthorized use of your account

5. Subscription and Payments

5.1 Billing

If you purchase a subscription, you agree to pay the applicable fees as they become due. Subscription fees are billed in advance on a monthly or annual basis depending on your selected plan.

5.2 No Hidden Fees

We do not use token systems or charge additional fees for features included in your subscription tier. The price you see is the price you pay.

5.3 Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. You will retain access to paid features until the end of your billing period.

5.4 Refunds

Refunds are handled on a case-by-case basis. If you are unsatisfied with the Service, please contact us at support@aura.ai within 14 days of your purchase.

6. Acceptable Use

You agree not to use the Service to:

Violate any applicable laws, regulations, or third-party rights
Generate, share, or distribute content depicting minors in any sexual or inappropriate context
Harass, abuse, threaten, or incite violence against any individual or group
Attempt to extract, reverse engineer, or manipulate the AI systems
Use the Service for any commercial purpose without our written consent
Impersonate any person or entity, or misrepresent your affiliation
Transmit any viruses, malware, or other malicious code
Interfere with or disrupt the Service or servers
Create multiple accounts to abuse free tiers or circumvent bans

7. Content and Intellectual Property

7.1 Your Content

You retain ownership of any content you submit to the Service. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and process your content solely for the purpose of providing and improving the Service.

7.2 AI-Generated Content

Content generated by Aura (including text and images) is provided for your personal use. You may not use AI-generated content for commercial purposes without our written consent.

7.3 Our Content

The Service, including its design, features, and functionality, is owned by Aura and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our permission.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information. By using the Service, you consent to our collection and use of information as described in the Privacy Policy.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ACCURACY, RELIABILITY, OR COMPLETENESS OF AI-GENERATED CONTENT
UNINTERRUPTED OR ERROR-FREE SERVICE
SECURITY OF YOUR DATA

Aura is not a licensed therapist, counselor, or medical professional. The Service should not be used as a substitute for professional advice.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AURA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless Aura and its affiliates from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

12. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Upon termination:

Your right to use the Service will immediately cease
We may delete your account and associated data
You remain liable for any outstanding fees or obligations

13. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive any right to participate in class action lawsuits against us.

14. Changes to Service

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

16. Contact Us

If you have any questions about these Terms, please contact us at:

Email: legal@aura.ai
Address: Aura Inc., 123 AI Street, San Francisco, CA 94102